Restaurant General Manager - Fuddruckers Chinatown

Washington, DC
Full Time
Perkins International Restaurant Holdings LLC
Senior Manager/Supervisor

Restaurant General Manager
Fuddruckers is renowned for its “World’s Greatest Hamburgers.”
We pride ourselves on delivering exceptional dining experiences and warm, welcoming service. Weare looking for a friendly, organized, and enthusiastic Restaurant General Manager to join our team and help create a memorable first impression for our guests.

Restaurant General Manager Job Responsibilities: To ensure that guests are fully enjoying their visit to the restaurant, the general manager directs and motivates the service staff to ensure that guests are having a great time. Some examples include:
  • Establishes restaurant business plans by surveying restaurant demand.
  • Meets restaurant financial objectives by developing budgets, systems, and following up.
  • Controls purchases and inventory by meeting with the kitchen and bar manager once a week to discuss profitability and strategies.
  • Maintains operations by ensuring the adherence of policies and standard operating procedures FOH and BOH cleanliness and organization, FOH and BOH Uniform and Appearance Standards.
  • Guest Relations, all LRM: facilitates and recognizes opportunities to drive sales, delegates LRM if appropriate.
  • Restaurant Schedules: Approves all Back of House and Front of House schedules, including training schedules and using appropriate tools. Completes the manager’s schedule in a timely manner.
  • Follow up: preventative maintenance as scheduled; R&M issues logged/ called in/ corrected in timely fashion.
  • New Menu/LTO roll outs completed as needed, follow up on updates.
  • Manage productivity through scheduling and staff levels.
  • Maintains guest satisfaction through interaction, maintaining food quality standards, and ticket execution times.
  • Involved in hiring employees by making the final decision.  Involved in all parts of training and follow up.
  • Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
  • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
  • Accomplishes company goals by accepting ownership for accomplishing new and different requests.
  • Helps to develop new goals to achieve better service and financial success of the restaurant.
  • Management Development: schedules, one-on-ones, Manager meetings, shift feedback, Kitchen Manager, Bar manager, and Shift Leader performance evaluations.
  • Shift execution. Executes & develops management team to execute great shifts through the 16 Steps, ongoing coaching and development of TMs, systems execution 100%, OAW execution, ensure Guest satisfaction during shift.
  • Understands the priorities of the Fuddruckers food and service culture and business model.

Restaurant General Manager Qualifications and Skills
  • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
  • Highly organized and possess excellent time management skills.
  • People management, fostering teamwork, and effective delegation,
  • Strong understanding of cost, labor systems, P&Ls that lead to restaurant profitability.
  • Strong communication and leadership skills.
  • Comfort working with budgets, revenue, and forecasting.
  • Ability to lead big groups of people.
  • Self-motivated with a high energy level.


Education and Experience Requirements
  • 5+ years’ successful experience as a restaurant general manager with volume exceeding $3.5 million per year.
  • 7+ years restaurant manager experience.
  • Associate or bachelor’s degree in business management preferred.
  • High school diploma or GED.
  • Current food handler’s card and other certification as required by federal/state/local law.
  • Comfortable using a computer, navigating standard office and point-of-sale software.

 
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